Privacy Policy

2. Information We Collect

• Account info: name, email address, and authentication identifiers when you sign up.
• Card data: images you upload and metadata extracted from them (player, year, brand, condition, etc.).
• Transactions: order details, shipping addresses, and payment confirmations (payment card numbers are processed by our payment provider, not stored by us).
• Integrations: tokens for connected services such as eBay, used only to perform actions you request.
• Usage data: log data, device info, and cookies to keep the Service secure and functional.

3. How We Use Information

• To provide, maintain, and improve the Service.
• To process listings, orders, and payments.
• To communicate with you about your account or transactions.
• To detect, prevent, and respond to fraud or abuse.
• To comply with legal obligations.

4. AI Processing

Card images you upload may be processed by AI models to extract details and suggest pricing. These models are operated by us or by trusted third-party AI providers under contractual confidentiality terms.

5. Sharing of Information

We do not sell your personal information. We share data only with: service providers (hosting, AI, payments, email), integrations you authorize (e.g., eBay), and authorities when required by law.

6. Data Retention

We retain your data for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use industry-standard safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

9. Cookies

We use cookies and similar technologies for authentication, preferences, and basic analytics. You can control cookies through your browser settings.

10. Children's Privacy

The Service is not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email.

12. Contact

For privacy questions or requests, email support@cardaxa.cards.