Cardaxa Buyer Protection

Shop with confidence.

Every order on Cardaxa is backed by buyer protection — so you can collect, trade, and grow your collection without second-guessing checkout.

Money-Back Guarantee

If your card arrives significantly not as described — wrong card, undisclosed damage, or counterfeit — you're covered for a full refund.

Payments are processed by Stripe with bank-grade encryption. We never see or store your card number.

Every order ships with tracking. We recommend insured shipping for any card over $20 so it's covered end-to-end.

Not what you expected? You have 7 days from delivery to request a return for items that don't match the listing.

Email support@cardaxa.cards and reach a real person, usually within one business day.

Graded cards (PSA, BGS, SGC) are verified against the grading company's public cert lookup before shipping.

1. Contact us within 7 days of delivery at support@cardaxa.cards with your order number and photos of the issue.
2. We review the listing, tracking, and your evidence — usually within one business day.
3. Resolution: refund, partial refund, or replacement, depending on the case. Approved refunds reach your original payment method within 5–10 business days.